PROVISION

Article 1.(Scope of Application)

  1. Contracts for accommodation and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and Conditions.
    Any particulars not provided herein shall be governed by laws and regulations and/or generally accepted practices.
  2. In the case when the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices the special contract shall take precedence over the provisions of these Terms and Conditions, notwithstanding the preceding Paragraph.
  3. These terms and conditions also apply to applications from various reservation websites other than our official website.

 

Article 2.(Application for Accommodation Contract)

  1. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
    1. Name of the Guest(s);
    2. Date of accommodation and estimated time of arrival;
    3. Accommodation charges
    4. Phone number that you can contact on the day
    5. Other particulars deemed necessary by the Hotel.
  2. If Guests request to extend their stay, during their stay, beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

 

Article 3.(Conclusion of Accommodation Contracts, etc.)

  1. A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proved that the Hotel has not accepted the application.
  2. When the accommodation contract is concluded in accordance with the preceding paragraph, please pay the full amount of accommodation application fee at the time of reservation application on our official website and the website of the hotel reservation website company on the Internet.
  3. The deposit shall be first used for the Total Accommodation Charge to be paid by the Guest, secondly for cancellation charges under Article 6 and thirdly for reparations under Article 18 as applicable. The remainder, if any, shall be refunded at the time of payment for accommodation as stated in Article 12.
  4. If the Guest fails to pay the deposit by at the time of application in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of Payment of the deposit is specified.
  5. Prepayment of accommodation fee is limited to the payment method presented on our official website and the website of the hotel reservation website on the Internet.

 

Article 4.(Special Contracts Requiring No Accommodation Deposit)

  1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.
  2. In the case when the Hotel has not requested payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as though the Hotel has accepted a special contract prescribed in the preceding Paragraph.

 

Article 5.(Refusal of Accommodation Contracts)

The Hotel may not accept the conclusion of an Accommodation Contract under any of the following circumstances:

  1. When the application for accommodation does not conform with the provisions of these Terms and Conditions;
  2. When the Hotel is fully booked and there is no vacancy;
  3. When the Guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will violate laws or act against the public order or good morals in regard to his/her accommodation;
  4. When the Guest seeking accommodation can be clearly identified as carrying an infectious disease;
  5. When the Hotel and/or hotel staff are violently threatened or unreasonably burdened by the Guest;
  6. When the Hotel is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes;
  7. When the person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when the person is behaving in such a manner as to be an annoyance to other guests and nearby residents.
  8. When the person requesting Hotel accommodation is a member of an organized crime group, under Article 2-6 of Law on Preventing Unreasonable Conduct by Organized Crime Groups (Code 77 issued in 1991), or a related party, under Article 2-2 of said law;
  9. When the person who is going to stay is only a minor and has not obtained a parental consent certificate.
  10. When the person who is going to stay is not a Japanese nationality holder, and you can not present your residence card or passport by the date of your stay and the proof is not made.

 

Article 6.(Right to Cancel Accommodation Contracts by the Guest)

  1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
  2. If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before payment), the Guest shall pay cancellation charges as listed in the Attached Table. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.
  3. If the Guest does not appear by 8:00 p.m. of the accommodation date without advance notice (2 hours after the expected time of arrival if the Hotel is notified), the Hotel may regard the Accommodation Contract as being cancelled by the Guest.
  4. In the following cases a) to d), no penalty will be incurred for the cancellation of the contract from the hotel guest.
    • In the case where the guest or the family within the second degree of relative dies and a copy of the death certificate issued by the doctor is submitted to our company within 3 weeks from the contract cancellation date.
    • When a guest is involved in an incident such as an unexpected accident. However, it is limited to the case that the Japanese public organization admits that the guest is not innocuous, and by communication from the public organization. We will confirm the cancellation of the contract to the guest after a call back to the fixed agency’s fixed telephone that we have reported.
    • In case the guest is unable to arrive due to public transportation which was intended to be used to check in to our company.
      However, this is limited to the case where the delayed certificate issued by the transportation agency or the cancellation certificate is submitted to us within one week from the cancellation date of the contract. When guests contact us for cancellation, they must declare the public transportation departure point and flight number, train name, etc. truly.
    • If we offer cancellation before the penalty date mentioned above and our company accepts the cancellation.         

 

Article 7.(Right to Cancel Accommodation Contract by the Hotel)

  1. The Hotel may cancel the Accommodation Contract under any of the following circumstances:
    1. When the Guest is deemed liable for conduct and/or has conducted himself/herself in a manner that will violate laws or act against the public order and good morals in regard to his/her accommodation.
    2. When the Guest can be clearly identified as carrying an infectious disease;
    3. When the Hotel and/or Hotel staff suffers from violent threat or unreasonable burden from the Guest. Or, when it is acknowledged that similar activity has occured in the past;
    4. When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
    5. When the person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when the person is behaving in such a manner as to be an annoyance to other guests and nearby residents.
    6. When the person requesting Hotel accommodation is a member of an organized crime group, under Article 2-6 of Law on Preventing Unreasonable Conduct by Organized Crime groups (Code 77 issued in 1991), or a related party, under Article 2-2 of said law; or
    7. When the Guest does not observe prohibited actions such as smoking in bed and Shoes strictly prohibited, tampers with fire-fighting facilities and otherwise breaches Hotel Regulations stipulated by the Hotel .
  2. If the Hotel has canceled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not charge the Guest for any of the services during the contractual period he/she has not received.

 

Article 8.(Registration)

  1. The Guest shall register the following particulars the Front Desk of the Hotel on the day of accommodation:
    1. Name, age, sex, address and occupation of the Guest(s);
    2. Nationality, passport number, port and date of entry in Japan;
    3. Date and estimated time of departure; and
    4. Other particulars deemed necessary by the Hotel.
  2. All Guests of foreign nationality who do not reside within Japan will be asked to leave a photocopy of their passport with the Front Desk.
  3. If guests wish to pay their fees by cash or by means other than our designated credit card or electronic payment, the guests will present them at the time of registration and receive our hotel approval.

 

Article 9.(Occupancy Hours of Guest Rooms)

  1. The Guest is entitled to occupy the contracted guest room of the Hotel from 2:00 p.m. on the day of arrival to 12:00 noon on the day of departure.
    However, in the case when the Guest is accommodated continuously, the Guest may occupy the guest room all day, except for the days of arrival and departure.
  2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the guest room beyond the time prescribed in the same Paragraph, In this case, extra charges shall apply as follows:
    1. Up to 3 hours: 30% of the room charge
    2. Up to 6 hours: 50% of the room charge
    3. More than 6 hours: 100% of the room charge

 

Article 10.(Observance of Hotel Regulations)

The Guest shall observe the Hotel Regulations established by the Hotel. Hotel Regulations are posted within the premises of the Hotel.
 

Article 11.(Business Hours)

  1. The details and changes of the business day will be announced and informed on our official website.
  2. Emergency contact information is listed on our facility.

 

Article 12.(Payment of Accommodation Charges)

  1. Payment of guest room rates etc. will be made using the payment method presented on the Company’s official website and the website of the hotel reservation website on the Internet.
  2. After the rooms we have provided to our guests become available, guests are obliged to pay the room rates, even if guests do not stay at guest’s arbitrary.

 

Article 13.(Liabilities of the Hotel)

  1. The Hotel shall compensate the Guest for damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases where such damage has been caused due to reasons for which the Hotel is not liable.
  2. The Hotel is covered by Hotel Liability Insurance to deal with unexpected fire and/or other disasters.

 

Article 14.(Handling when Unable to Provide Contracted Rooms)

  1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
  2. When arrangement of other accommodation can not be made, notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to reparations. However, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel will not compensate the Guest.

 

Article 15.(About the Handling of Valuables)

For goods or cash and valuables brought by guests themselves in our facilities, the management responsibility is the guest’s responsibility.
However, when damage is caused by our company, we will compensate for the damage up to 50,000 yen.
 

Article 16.(Custody of Baggage and/or Belongings of Guest)

  1. If the guest’s baggage or portable goods are forgotten at our facility after the guest has checked out, if the owner is found, we will contact the owner and ask for the instruction. However, if there is no instruction from the owner or if the owner is not known, it will be stored for 7 days including the date of discovery and then delivered to the nearest police station.
  2. If there are food, magazines, or other trash left in the property after check out, we will discard it at that time if we can not be reached by 6 pm on the check out date. The same goes for food such as souvenirs.
  3. We will inspect the contents and carry out the return to the hotel guest or the processing according to the preceding paragraph in order to properly handle the leftover baggage or portable goods. And the guest can not oppose this.
  4. In accordance with the preceding paragraph, in the case of storing the baggage or hand-held goods of the guest, if damage is caused to the bribery by our intention or negligence, we will compensate for the damage up to 50,000 yen.

 

Article 17.(Liability in Regard to Parking)

  1. When guests use our parking lot, we only lend the location to the guests and do not take responsibility for managing the vehicles. However, when damage is caused by our company’s intention or negligence, we will be responsible for the compensation.
  2. If you use a parking lot other than our facilities, we do not take any responsibility and we will not compensate for it.
  3. When a guest is using our parking lot, if problems occur with the guests due to the intention or fault of the nearby residents, etc., we will make efforts to manage in between, but it is entirely the responsibility of the guest. In addition, if the trouble causes the development of a situation related to the operation of our accommodation in the future, the guest will be liable and will be liable to our company.

 

Article 18.(Liability of the Guest)

The Guest shall compensate our company for damage caused through intent or negligence on part of the Guest.
 

Article 19.(Governing Language)

These terms are provided in both Japanese and English. In case of a discrepancy between the Japanese and the English, the Japanese version will take precedence.
 

Article 20.(Jurisdiction and Applicable Laws)

Litigation arising from the Terms & Conditions for Accommodation Contract will be resolved in the courts in the jurisdiction of our company and in accordance with Japanese law.
 

Attached Table

Cancellation Charge for Hotel (Ref. Paragraph 2 of Article 6)

Cancellation Charge for Hotel (Ref. Paragraph 2 of Article 6)

The percentages signifies the cancellation charge to the Basic Accommodation Charges.
Date when Cancellation of Contract is noticedpenalty for contract breach
Between 14 and 8 days before the accommodation date30% of Charge
Between 7 and 2 days before the accommodation date50% of Charge
1 Days Prior to Accommodation Day70% of Charge
On the day of accommodation100% of Charge
No show100% of Charge